How I prevent no-shows

That's why I founded noshowsvoorspellen.nl: a solution that makes it possible to predict and prevent no-shows. In this blog I explain how I can help you prevent no-shows.

1. Step 1: Introductory call
2. Step 2: Connecting
3. Step 3: Preventing no-shows
4. Conclusion

Step 1: Introductory call

After you submit the contact form, we discuss your organisation’s needs and assess whether there is a viable business case. After this conversation we both have a clear picture of whether no-shows can be prevented and whether it is financially worthwhile.

Step 2: Connecting

If the analysis shows that no-shows can be reduced and the business case is viable, I work with your existing appointment data to set up the solution. No new workflow is required, and I manage the implementation.

Step 3: Preventing no-shows

Once the connection is in place, I make predictions for appointments every day. I then send reminders for the appointments most likely to become no-shows. On average, 10–20% of all no-shows can be prevented, and you recover part of your lost revenue.

Results

Because the outcomes of the phone reminders are carefully tracked, the effectiveness can be made visible. We do this with an experimental study design: a small percentage of the predicted no-shows does not receive a phone reminder. This makes it possible to compare the two groups and demonstrate the result.

Conclusion

Prevention is better than cure.

No-shows can have a significant impact on an organisation’s efficiency and financial performance. A data-led approach can help identify appointments at higher risk and support timely follow-up. NoShowsVoorspellen.nl is designed to deliver a measurable business case.

Solutions like NoShowsVoorspellen.nl let you identify potential no-shows and take the necessary steps to prevent them. Fewer no-shows means not only more revenue, but also a better organised schedule and less administrative burden.